What is ISO 50001?

As an international standard, ISO 50001 specifies the requirements for organizations to develop, implement, and improve Energy Management Systems. This allows organizations to follow a specific framework that helps them achieve continual improvement in energy performance, efficiency, usage, and consumption. This framework specifies the measurements, documents, and reports, which enable organizations to monitor the progress of their processes and employees towards energy performance. ISO 50001 requires organizations to establish new policies for an efficient use of energy, to set aims and objectives to meet those policies and review their impacts; genuinely attempting to achieve continuous improvements of energy management

Why is Energy Management important for you?

Energy is crucial to the organization’s operations and can result in major costs regardless of its activities. Energy Management provides guidance on the usage of energy throughout the organization’s supply chain, from raw materials to recycling.  Apart from costs, energy usage contributes to climate change as well. Considering that the search for alternative energy sources can be time consuming; every organization should aspire to reduce energy consumption and use. In addition, organizations should attempt to increase employee awareness towards energy conservation. By becoming ISO 50001 certified, you will acquire the necessary skills, which will enable you to help the organization comprehend the positive impacts of this standard. Likewise, you will assist the organization to reduce its contribution to global warming, thus become recognized as an environmentally friendly organization.

Benefits of ISO 50001 Energy Management

By becoming ISO 50001 certified, you will be able to:      

• Increase energy efficiency
• Contribute to cost reduction
• Gain competitive advantage
• Increase effectiveness
• Promote best energy practices
• Improve energy performance
• Implement environmentally friendly practices
• Help the organization to improve its reputation
• Assist the organization in energy management
• Contribute to the organization’s continuous improvement

PECB Certified ISO 50001 training courses available

Gain expertise on Energy Management through PECB’s ISO 50001 training course. Check the training courses below and find the one that suits you best:

What is ISO 9001?

Published initially in 1987, ISO 9001 is the first international management system standard (MSS) that specifies the requirements for the establishment, implementation, operation, maintenance, and continual improvement of a quality management system (QMS) in an organization. 

ISO 9001 is based on seven quality management principles and it aims to help organizations be more efficient and improve customer satisfaction. A common misconception is that ISO 9001 is intended for larger companies and manufacturers. However, the requirements of ISO 9001 are generic and applicable to any organization, regardless of its type, size, or the products or services it provides.

Although ISO 9001 was initially published in 1987, it has undergone several revisions in order to keep up with good practices and trends in the business world and ensure continuous suitability. The latest (5th) edition of the standard is titled ISO 9001:2015 Quality Management Systems – Requirements. After running a survey with over 8,000 respondents, in May 2021, the ISO subcommittee for quality systems (ISO/TC 176/SC 2) confirmed that ISO 9001:2015 is still relevant and recommended that it remains unchanged.

Why is ISO 9001 important for organizations?

Ever since its initial publication, ISO 9001 has been the most recognized and widely used management system standard. A QMS based on ISO 9001 enables organizations to ensure success in the long term. In addition, a certified QMS provides additional assurance to customers and business associates, which further improves the business of an organization.

Even though ISO 9001 sets the minimum requirements that must be met, it still allows organizations to tailor the QMS to their needs. Thus, organizations should determine their overall context in order to identify issues, constraints, and opportunities that are specific to their context. In addition, they should set objectives and establish processes which contribute to the achievement of those objectives.  

A distinct feature of a QMS based on ISO 9001 is that it puts customers first. “Meeting customers’ needs and exceeding their expectations” is engraved in the quality management principles, and is implied continuously on the requirements stated in clauses 4 to 10 of the standard. As such, organizations that implement and establish a QMS based on ISO 9001 will maintain the focus on their customers by continuously identifying their needs and requirements, obtaining feedback from them, and continually improving their products and services to fulfill their needs. This focus on customer satisfaction is one of the key factors that have allowed the ISO 9001 to achieve the landmark status.

Like most of the management system standards, ISO 9001 is structured according to the High-Level Structure (HLS) and shares the common terms and core definitions. This alignment enables an easier integration with other management systems based on standards such as ISO 14001, ISO/IEC 20000-1, ISO/IEC 27001, ISO 22301, etc. Apart from ensuring consistency and reducing costs, integrating several management systems can improve the organization’s ability to successfully address other organizational commitments.

Why should you attend one of our ISO 9001 training courses?

While ISO 9001 can be used by organizations to obtain many benefits, many organizations are unable to fully realize the benefits of a QMS implementation. There are different factors which contribute to the inability to integrate the QMS into the organization’s processes. Such factors include, but are not limited to:

• The perception of the QMS as a system of documentation.
• The inability to identify nonconformities.
• The inability to ensure continual improvement.

PECB’s training courses, both lead implementer or lead auditor, are tailored to overcome such challenges.

Globally recognized, PECB certifications demonstrate an individual’s professional capabilities to contribute in an organization’s QMS, as an auditor, implementer, or QMS implementation team member.

Obtaining a certificate in ISO 9001:

• Distinguishes you from other quality management consultants/auditors
• Demonstrates your awareness and knowledge of an internationally recognized standard for the management of quality in organizations
• Demonstrates that you have the necessary competencies to guide and support organizations through the implementation and management of a QMS (PECB Certified ISO 9001 Lead Implementer)
• Demonstrates that you have the necessary competencies to assess the conformity of a QMS against the requirements of ISO 9001 and the organization’s own requirements (PECB ISO 9001 Lead Auditor)
• Qualifies you to conduct third-party certification audits on behalf of conformity assessment bodies (PECB ISO 9001 Lead Auditor)
• Provides you with opportunities to further improve your career in quality management, either as an auditor, implementer, or a member of auditing/implementation team

Why choose PECB for an ISO 9001 certification?

As a global provider of training, examination, and certification services, PECB aims to help you demonstrate your commitment and competence by providing you valuable education, evaluation, and certification against internationally recognized standards. 

Our ISO 9001 Lead Auditor and ISO 9001 Lead Implementer certificates are accredited by International Accreditation Services (IAS). The IAS Accreditation Mark provides additional value to the certificate and allows you to capitalize on the worldwide recognition that IAS holds.

PECB Certified ISO 9001 available training courses

Enhance your knowledge and advance your career by participating in our ISO 9001 training courses. Check the training courses below and find the one that suits you best.

What is Customer Satisfaction?

Customer satisfaction is the degree of happiness and satisfaction that your customers obtain from the products and services that you deliver. In order to understand their customers, companies need to constantly examine the interactions of customers with the products and services that they provide for the purpose of identifying the sources of customer dissatisfaction. Organizations that operate in different fields, therefore, need to identify their customer expectations, gather and analyze customer data, pinpoint areas that need improvement, and regularly monitor customer satisfaction rates. 

Why are Customer Satisfaction Trainings important for you?

Customer satisfaction needs to be a priority for companies that want to maintain their competitive edge, make profits, and take more informed decisions. By giving viable measurement and analysis to the customer satisfaction data, one improves the products and services offered to the customers and builds long-term relationships with them. This in turn leads to good company references, referrals, greater business opportunities and more happy customers. 

By obtaining a Customer Satisfaction certification, you will be able to show your commitment towards improving customer services, as well as demonstrate to the stakeholders that you are taking the necessary measures to continually monitor, measure, and improve customer satisfaction. In the long-run, this will enable you to reduce the number of complaints and establish a pool of happy and loyal customers. 

Benefits of Customer Satisfaction Trainings

By becoming certified with Customer Satisfaction, you will be able to:

• Understand customer expectations
• Improve processes by initiating corrective actions based on the feedback received from data gathering
• Remove the causes of complaints
• Develop the skills needed to improve customer expectations
• Enhance your brand’s/ organization’s reputation
• Attract new customers
• Increase sales and profitability

How do I get started with Customer Satisfaction Trainings?

If you are willing to embrace the challenge of obtaining the Customer Satisfaction certification, our experts will ensure that you have a valuable and worthy experience. PECB ensures that your needs will be met throughout your journey of becoming part of our global network.

PECB Certified Customer Satisfaction Training courses available

Learn more about Customer Satisfaction by attending the PECB Customer Satisfaction training courses. By clicking in one of the options below, you can find the training that suits you and your career best.

It does so, by equipping individuals with the necessary expertise to comprehend and practice the Six Sigma methodologies, which concentrate on improving products, services and processes that substantially contribute to the bottom-line profitability of the organizations they work for. Sigma, as a statistical term is employed to assess how far the deviation of given processes differ from perfection. By identifying the number of defects, and then the solutions that eliminate them, you can say that in theory you operate with “Six Sigma quality.” In other words, with 6 Sigma the process will be 99.9997% or 99.7 good and will have no more than 0.00034% or 3.4 defects per million opportunities (DPMO).

Why is Six Sigma important for you?

The certification against Six Sigma and the application of its methodologies in your work life can have tremendous impact in your future business career. Having Six Sigma Certification on your resume proves your commitment in improving the business processes through efficient employment of scarce resources and systematic focus on customer expectations and needs. The implementation of Six Sigma strategies will enable you to drive performance levels to very low defect ranges.

Moreover, as a certified Six Sigma professional, you will be able to transform and empower an organization by enhancing revenues through the reduction and elimination of errors which would have resulted in customer dissatisfaction and losses for the organization. 

As a certified individual, you will be able to demonstrate proficiency in process improvement and assist businesses in discerning the internal factors that positively affect the ability of the organization to remain competitive in an economy where competition is worldwide in scope. Thus, the certification will boost your chances of finding a prestigious, responsible senior position in a global multinational company.

What is ISO 21500?

ISO 21500 provides guidance on concepts and processes of project management that are important for, and have impact on the performance of projects. This guide comprehends a straightforward introduction and also explains the practical application on how to deliver projects successfully and ensure a sustainable future. ISO 21500 is a professional methodology which combines project management best practices and conveys them collectively. Also, it can be used by any type of organization, including public, private or community organizations, and for any type of project, regardless of its complexity, size or duration.

Why is Project Management important for you?

ISO 21500 will guide you towards significant project improvements by enabling the project to be completed within budget and time constraints while ensuring minimal interruption to the rest of the business operations. ISO 21500 will guide you toward significantly project improvements by completion of projects within budget and time constraints while ensuring minimal interruption to the rest of the businesses operations. It will also enable organizations to fulfill all project management requirements and minimize the chance of project failure.

Gaining ISO 21500 certification will help you to sufficiently plan, manage and monitor the progress of a project, at the same time, equips you with the fundamental skills to properly allocate the time needed to finish the tasks and meet the deadline. Most importantly, this methodology based on best practices gives you the knowledge and guidelines how to productively document the results. This certification proves that you possess the necessary skills to lead a project and manage a team effectively. This certification helps you to grow your career opportunities and your team-building skills and reach a greater level of commitment with your team members. It will enable you to be more confident and competent to define the proper resources needed to deliver projects on time and on budget.

Benefits of ISO 21500 Project Management

PECB Certified ISO 21500 individuals will have the opportunity to gain many benefits including, but not limited to:

• Master project management skills
• Improving project delivery
• Providing a shared project management processes and principles
• Transparent and improved decision-making
• Helps to unify the profession by building a common language and standard processes
• Better performance reviews
• Better access to jobs and higher incomes
• Increased self-esteem

PECB Certified ISO 21500 Training courses available

Learn more about Project Management through PECB ISO 21500 training courses. Our training courses cover useful practices and guidelines which allows you to become a better project manager. Check below to find the training that suits you best.

What is ISO 22000?

ISO 22000 is an international standard that specifies requirements for a food safety management system. An FSMS based on ISO 22000 gives food producers a structured approach and necessary mechanisms to manage the safety of their products and services. As part of the FSMS, ISO 22000 requires the establishment of effective communication with interested parties, implementing a risk-based approach, establishing and maintaining prerequisite programs, hazard control plans (OPRPs and CCPs), monitoring the performance of FSMS and food safety, and seeking and realizing continual improvement opportunities.

ISO 22000 adopts a process approach which integrates the plan-do-check-act (PDCA) cycle and risk-based thinking at organizational and operational levels. Organizations seeking to implement an FSMS based on ISO 22000 must establish a food safety policy and set the food safety objectives. The policy and objectives must be established by the top management, and a traceability system should be implemented to trace the products through the supply chain.

The requirements of ISO 22000 are generic and applicable to all organizations in the food chain, regardless of their size or complexity. ISO 22000 is developed according to the High-Level Structure (HLS), as such it is aligned with other ISO management system standards. This allows organizations to integrate an FSMS with other management systems such as a QMS based on ISO 9001, an EMS based on ISO 14001, etc. In addition, ISO 22000 encourages organizations to align with other guidelines, specifications, or requirements related to food safety or to specific food sectors which can further contribute to achieve the food safety objectives.

Benefits of ISO 22000 for food producers

The implementation of an FSMS can be highly beneficial for food producers that seek to improve their food safety performance. It ensures the application of adequate controls and procedures to ensure food safety.

Why is ISO 22000 important for you?    

As the companies in the food industry prepare to face the challenges of the 21st century, they will need mechanisms that ensure the safety of their products and services, and they will have to maintain and improve customer satisfaction and confidence. As such, these companies need competent individuals with proven credentials to establish, implement, audit, and maintain measures that ensure food safety. 

An ISO 22000 certificate ensures a formal and independent recognition of your professional competences. PECB training courses are designed to enhance your knowledge and comprehension of ISO 22000 requirements and best practices of food safety. Specifically, our ISO 22000 Lead Implementer training course enables you to help, support, and guide organizations to establish, implement, maintain, and continually improve an FSMS based on ISO 22000. Our ISO 22000 Lead Auditor training course acquaints you with an auditing approach that is based on internationally recognized standards and good practices.

Why choose PECB for an ISO 22000 certification?

By successfully completing a PECB ISO 22000 training course and obtaining a certification, among others, you will be able to:

• Comprehend the main concepts and principles of food safety management 
• Support and guide organizations in improving their general performance in food safety
• Understand the best practices and adequate controls necessary in the food chain
• Help organizations prevent and reduce the risks of contaminants in their products and work environment 
• Help organizations establish a traceability system
• Support organizations in creating and protecting value
• Help organizations gain competitive advantage  
• Determine whether an organization’s FSMS conforms to ISO 22000 requirements 
• Enable organizations achieve their food safety objectives 

PECB Certified ISO 22000 available training courses

Enhance your knowledge and expertise on food safety management by participating in our ISO 22000 training courses. Check the training courses below and find the one that suits you best.

What is ISO/IEC 27001?

ISO/IEC 27001 provides requirements for organizations seeking to establish, implement, maintain and continually improve an information security management system. This framework serves as a guideline towards continually reviewing the safety of your information, which will exemplify reliability and add value to services of your organization.

Why is Information Security important for you?

ISO/IEC 27001 assists you to understand the practical approaches that are involved in the implementation of an Information Security Management System that preserves the confidentiality, integrity, and availability of information by applying a risk management process. Therefore, implementation of an information security management system that complies with all requirements of ISO/IEC 27001 enables your organizations to assess and treat information security risks that they face.

Certified ISO/IEC 27001 individuals will prove that they possess the necessary expertise to support organizations implement information security policies and procedures tailored to the organization’s needs and promote continual improvement of the management system and organizations operations.

Moreover, you will be able to demonstrate that you have the necessary skills to support the process of integrating the information security management system into the organization’s processes and ensure that the intended outcomes are achieved.

Benefits of ISO/IEC 27001 Information Security Management

PECB ISO/IEC 27001 Certificate will prove that you have:

• Obtained the necessary expertise to support an organization to implement an Information Security Management System that complies with ISO/IEC 27001
• Understood the Information Security Management System implementation process
• Provide continual prevention and assessments of threats within your organization
• Higher chances of being distinguished or hired in an Information Security career
• Understood the risk management process, controls, and compliance obligations
• Acquired the necessary expertise to manage a team to implement an ISMS
• The ability to support organizations in the continual improvement process of their Information Security Management System
• Gained the necessary skills to audit organization’s Information Security Management System

PECB Certified ISO/IEC 27001 training courses available

Learn more about the Information Security Management System through attending the PECB ISO/IEC 27001 training courses. By clicking in one of the options below, you can find the training that best suits to you and your career.

Why Is ISO/IEC 27002 Important for You?

An ISO/IEC 27002 training course can help individuals be familiar with the guidelines needed to initiate, implement, maintain, and improve information security management in an organization. As a code of practice, ISO/IEC 27002 is essential in addressing information security controls and best practices based on risk assessment, which are the most important part of an information security management system (ISMS). Thus, ISO/IEC 27002 can also help select the controls needed for implementing an ISMS based on ISO/IEC 27001. A certified ISO/IEC 27002 individual can be crucial in an ISMS implementation team. 

Organizations may need various controls to comply with the information security requirements. ISO/IEC 27002 helps in that regard by providing common and generic controls to ensure that the proper level of information security is achieved and that legal and contractual obligations are met. The PECB ISO/IEC 27002 training courses are focused on acquiring the necessary knowledge for selecting, implementing, and managing such controls. 

Individuals who get a PECB certification against ISO/IEC 27002 are able to demonstrate the comprehensive knowledge and ability to assess information security risks based on a formal risk assessment approach and select appropriate risk treatment options by applying relevant controls. Moreover, they will be equipped with the skills needed to help organizations preserve the confidentiality, integrity, and availability of information, protect against threats and vulnerabilities, and prevent or reduce the information security risks on intellectual property and all other forms of information, be them electronic or physical.

What is ISO/IEC 27035?

Why is Information Security Incident Management important for you?       

Benefits of PECB Certified ISO/IEC 27035 Information Security Incident Management

• Understand the concepts, approaches, and tools for an effective information security incident management
• Learn the most advanced techniques to respond properly and efficiently to information security incidents
• Acquire the necessary knowledge to establish and manage an information security incident management team
• Diminish any possible interruption and negative impacts on business operations
• Improve your information security management skills and incident process analysis
• Obtain knowledge on best practices of information security management

PECB Certified ISO/IEC 27035 Training courses available

Further, ISO/TS 29001 is also based on ISO 9001, which contains requirements on error prevention, reduction of variation and waste management from the service provider. These requirements have been written separately in order to ensure clarity and perceptibility. This standard is suitable for all companies within the oil and gas industry as it was developed to ensure quality and improvement within this particular sector.

Why is Oil and Gas Management important for you?

Considering that the oil and gas industry is one of the most exposed to disastrous threats, quality management processes and qualified professionals are crucial to this field. In cases of mistreated hazardous liquids and gasses, severe harm can be caused to people and the environment. Therefore, a high level of operational reliability is vital to this industry to ensure safety and maintenance of smooth operations. This is also beneficial for the organization as it would gain recognition for offering the best products/services in terms of quality and safety. An effective way of achieving this is by becoming ISO/TS 29001 certified, and with your expertise you will assure excellence to stakeholders and improve the organization’s reputation.

What is ISO 45001?

Based on the British standard OHSAS 18001 and other international guidelines on occupational health and safety, ISO 45001 Occupational health and safety management systems — Requirements with guidance for use specifies the requirements for an OH&S MS. By establishing an effective OH&S MS based on this standard, organizations provide safer and healthier work environments.

ISO 45001 is applicable to organizations of all sizes and industries that seek to prevent work-related injuries, diseases, and deaths and promotes the establishment of safe working environments and the continual improvement of occupational health and safety performance.

ISO 45001 shares the High-Level Structure (HLS) similar to other ISO management system standards like ISO 9001 for quality management and ISO 14001 for environmental management which allows organizations to easily integrate two or more management systems. Since its publication in 2018, ISO 45001 replaced the British standard OHSAS 18001.

Why is OH&S MS important for you?

Due to the high number of occupational accidents and deaths, better and more effective practices which guarantee the health and safety of workers in the workplace is a necessity. To mitigate the risk and hazards in the workplace, organizations must prioritize the health and safety of their employees.

Organizations and individuals operating in any industry must collaborate to achieve the same goal, which is to reduce as much as possible the number of accidents that lead to injury or health-related issues.

Attending a PECB ISO 45001 training course, be it Foundation, Lead Auditor, or Lead Implementer, will enable you to comprehend internationally recognized practices that are intended to improve the working conditions and guarantee the well-being of employees. Furthermore, you will earn a globally recognized certificate on occupational health and safety management, which will demonstrate that you are capable to understand, implement or audit health and safety policies, controls, and processes to reduce work-related injuries.

Why set guidelines and procedures for OH&S?

There is no doubt that poor occupational health and safety practices bring enormous emotional distress, human costs, and economic burden. Therefore, organizations should employ a systematic approach to OH&S management.

Health and safety guidelines and procedures will help organizations to:

• Prevent illnesses and injuries in the workplace: OH&S guidelines and procedures aim to promote health and safety in the workplace and protect workers from risks and hazards related to their health, safety, and well-being. The implementation of such guidelines and procedures contributes to the reduction of work-related illnesses and injuries.
• Reduce health and safety hazards and risks

Organizations use different equipment and tools to do their work. As such, proper usage and personal care when working with organizational equipment is essential. Detailed guidelines and concise procedures for equipment use will enable organizations to reduce the health and safety hazards and risks in the workplace.

• Prevent unwanted consequences

Well-constructed guidelines and procedures will help both workers and organizations to prevent the negative consequences of health and safety risks and hazards.

Benefits of ISO 45001 for organizations

An effective OH&S MS based on ISO 45001 has the potential to shape and improve an organization’s way of working and can make the workplace a safer and better place.

Some of the benefits that organizations would gain by implementing an OH&S MS based on ISO 45001 include, but are not limited to:

• Enhanced reputation among internationally recognized businesses as a result of implementing the best practices of occupational health and safety
• Increased trust of employees by demonstrating that the organization is committed to improve their safety and health in the workplace
• Reduced insurance premiums and claims
• Increased return on investment due to improved staff productivity, while the injuries within the workplace will be reduced
• Reduced employee turnover because the main focus will be in the mental and physical well-being of the employees

PECB Certified ISO 45001 available training courses

Develop your professional career on occupational health and safety management by participating in our ISO 45001 training courses. Check the training courses below and find the one that suits you best.